Some moderators have left their positions and recruiting new ones can be difficult.ĭespite being on the receiving end of so much invective, the volunteers said they cannot bring themselves to walk away because that would mean allowing more misinformation to spread in communities they care about. The Edmonton moderators said their teams have been struggling with burnout for months. She said the European Union has two large pieces of proposed legislation - the Digital Services Act and the Digital Markets Act - that "when they go into effect, are going to have clear spillover effects around the world." Battling burnout Tromble said companies could choose to restructure their platforms to be much smaller, but she didn't think they would do that "because where they achieve profit is through the very large, scalable model." She also talked about the possibility of governments breaking up tech companies through regulation. "The very spread of these ideas in multiple spaces, multiple times are undoubtedly doing real harms to society, increasing the spread of COVID-19 and almost certainly leading to death," said Rebekah Tromble, director of the Institute for Data, Democracy & Politics at the George Washington University. Rebekah Tromble, director of the Institute for Data, Democracy & Politics at George Washington University says online misinformation is harming society and accelerating the spread of COVID-19. "Our moderation queue went from probably one or two of those a week to dozens to hundreds every day, and it is unsustainable - we cannot keep up with that," said a 32-year-old Edmonton man who is a moderator for r/Alberta, a community or subreddit with more than 138,000 subscribers.ĬBC News is not naming the man because he has received personalized threats and harassment from people whose posts he has removed in the past and he fears he could be targeted again.Ī fellow r/Alberta moderator, who is an Edmonton student in his 20s, said death threats have become common in the team's inbox and the authors of misinformation posts often urge moderators to kill themselves. Posts questioning the safety of vaccines and masks, linking vaccines with 5G networks, comparing COVID-19 to the flu and promoting unproven treatments like ivermectin have become common, the moderators said. How the spread of COVID-19 misinformation is undermining trust in public health.Alberta feed stores inundated with calls for ivermectin over false claims livestock dewormer treats COVID.
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